HP Upline Service Suspended
Dear HP Upline Service subscriber,
On Thursday, April 17th, HP suspended operation of the HP Upline Service. We fully anticipate that suspension of the Upline Service will be temporary and short > in duration, and will notify you when the Upline Service is operational again.
Please accept our sincere apology for this unanticipated interruption of your access to the Upline Service. We appreciate your patience as we launch this new > service, and are working hard to minimize inconvenience caused by this service interruption.
If you are a resident of the United States, your subscription will remain in effect and you will be able to continue using the Upline Service for the duration of > your subscription period once the Upline Service is operational again. Thank you for your patience, and we look forward to providing you with the HP Upline > Service.
If you are not a resident of the United States, we regretfully must inform you that the initial launch of the HP Upline Service was intended for United States > residents only. Unfortunately, our filtering tools did not adequately screen for subscribers residing outside of the United States. We thank you for your > early adoption of the Upline Service, and look forward to being able to provide the HP Upline Service to you when we launch it in your country of residence. > Since the HP Upline Service is presently offered for use within the United States only, we will be discontinuing your current subscription. After we notify you > that the Upline Service is operational again, you will have a limited period of time to access and download files that you have uploaded onto the HP Upline > Service servers. After that time period, you will no longer have access to your present HP Upline Service account. If you would like to be contacted by us when > the HP Upline Service is made available in your country of residence, please send us an email at email@example.com. We apologize for any > inconvenience.
Sincerely, The HP Upline Team
更新： 2008年4月24日，Upline Service又重新开放。
Dear HP Upline User,
The HP Upline service is now back on and fully operational. We apologize for the recent service interruption and want to assure you we have taken steps to > ensure that our technical issues have been resolved.
Your service will restart automatically. Here are a couple of tips. • Please make sure your Upline desktop client is running. (If it is, you will see the Upline icon in the system tray.)
• Scheduled backups will begin automatically. Please note that you can click Back Up in the widget to initiate a backup at any time.
Any files you previously backed up are still in your Upline storage. You can access them online by logging into the Upline website.
Please contact us at www.uplinetechsupport.com if you have questions or need help restarting your service.
We would like to assure you that during the interruption our encryption technology ensured that your data was protected. Protecting your data is, and will > remain, our highest priority.
The HP Upline Team